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A group at Schulz consists of minimum 12 people

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Breakfast, Lunch, Dinner, Lunch package

Reservations through Booking.com

Changes/ Cancellation

Did you reserve your room through booking.com? Please make all reservation changes and cancellation requests directly through booking.com.

For any further questions please contact the customer service of booking.com.

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Contact - Do you have any questions regarding your reservation?

Did you reserve your room through booking.com? Then please contact the customer service of booking.com for any further questions regarding your reservation. 

Please find answers to general questions regarding our hotel facilities in our FAQs. 

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Payment - when do I have to pay?

Did you make your reservation in our hotel through booking.com? Then please find all information regarding your payment details on your confirmation mail.  

Please contact the customer service of booking.com for any further questions regarding your reservation. 

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Cancellation - to which conditions may I cancel my reservation?

Did you make your reservation in our hotel through booking.com? Then please find all information regarding your cancellation conditions on your confirmation mail.  

Please contact the customer service of booking.com for any further questions regarding your reservation. 

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Why was my payment/ credit card declined?

Did you receive a message that your payment/ credit card was not accepted? Please check for the following issues:

  • Did you fill in the correct credit cards? Maybe a typo happened.
  • We do not accept debit cards. Please chose a credit card.
  • We do not accept American Express credit cards (AMEX).
  • Did you maybe reach the limit of your credit card? Please get in touch with your bank to get more information.
  • Are you paying with a credit card from a country that is not using EURO? Maybe your card can’t be charged with a foreign currency. Please get in touch with your bank to get more information.

Still didn’t find the solution? Please get in touch with your credit card company, they might be able to help you finding the issue.

 

 

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Gastronomy

Breakfast - woke up hungry?

Opening times:

Monday – Friday : 06.30 – 10.00 am      

Saturday/Sunday : 06.30 – 11.00 am

Breakfast can be booked on spot at the reception. 

Menu:

Woke up hungry? Our breakfast offers you an all-you-can-eat buffet, including bread rolls, cereals, yogurt, fresh fruits and changing specialties from around the world. Also vegan and gluten-free products are provided. Choose between juices, coffee, hot chocolate and tea.

Seating areas: 

Breakfast is offered on two areas. School classes have breakfast in the seating area of the restaurant the Hungry Bear, individual guests on the second floor (accessible through first floor or stairs next to The Hungry Bear Bar).

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Lunch/ Dinner/Snacks

The Hungry Bear Restaurant:

Our restaurant The Hungry Bear is in planning and will open in 2019 . In the meanwhile our in-house-café Martha offers delicious soup, sandwiches and salad. Additionally you can find restaurants at nearby Ostbahnhof or Mercedes Benz Platz.

Café Martha: 

Opening times: 7 to 5 pm

Welcome to Portugal!

Regularly Martha’s offers snacks - also to go.

  • Sandwichs, Panini, Wraps
  • 2 daily choices of salad (ingredients can be added)
  • Cakes, cookies, pastry
  • Fresh fruits, muesli
  • Schulz Coffee

Martha’s story:

Martha owns a cute little café in Lisbon. When you look out of the window you can already see the glistening sea. This is where Schulz met Martha: Spending time in her Café he did not only fall in love with her delicious coffee but also with her beautiful smile.

Schulz Coffee:

The coffee that Martha is selling is not only delicious: It is also fair trade. One of the places where the beans are produced is the cooperative Comsa in Honduras. The cooperative helps small farmers to acchieve higher prices in the fiercely contested coffee market. It also encourages them to better protect the ecosystem and environment while growing their plants. Schulz Coffee is produced in cooperation with Dallmayr. 

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Bar & Beer garden - ready to enjoy a drink?

Hungry Bear Bar: 

Opening hours: 5 pm to 1 am (last order: midnight)

For relaxed evening hours with view on Berlin Wall: we offer beer, wine, long drinks, fair trade-coffee and various non-alcoholic beverages. 

And of course our SchulzBeer:

"I decide to stop the van at a small Motel bar in California. Hitting the road on route 66 for three weeks really can wear you out. Andy greets me from behind the counter. 'You must try this beer, my friend! Fantastic! Very old family recipe from Bavaria!' He tells me all about his second cousins who run a brewery located between forests and lakes far away in Good ol’ Germany. Instead of founding that brewery, Andy’s great-uncle also almost emigrated to the U.S. - he only returned to his village for the smile of a local Fraulein that really got a hold on him. I raise my glass to Andy – this beer will always bring back my memories on my own journey all across America." Schulz

 

Beer garden:  

Opening hours: until 10 pm (opened during warm months of the year)

Between art and history: our beer garden is located right next to an original part of the preserved Berlin Wall. Enjoy a SchulzBeer or street food. 

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Guestkitchen

Opening times: 24/7, no registration needed

Schulz‘ guest kitchen is the perfect place if you like to cook. The kitchen is equipped with stove, oven, fridge as well as cutlery, tableware and pots. This service is free of charge. A supermarket is located at the nearby train station Ostbahnhof – here you can shop groceries daily until midnight.

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Check In/ Check Out

Check-in/ early check-in

Check-in:

The booked room is available from 3 pm on the agreed day of arrival.

Early check-in:

 

Arriving earlier? If the room is unoccupied at the time of your arrival, you may already check-in. We do our best to make it happen - however, this can't be guaranteed beforehand. 

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Check-out/ late check-out

Check out:

The booked room is available until 11:00 on the agreed day of departure.

Late check-out: 

We can offer a late check-out until 2 pm. This service will be charged with an extra fee per room.

This offer may be considered based on availability on the day of arrival. If interested, please book additionally during the check-in.

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Reception and contact details - any questions?

The reception is open 24/7.

For general questions or questions regarding the reservation process, please call +49 (0) 30 214 80 15 40

or contact us here

We are happy to here from you. 

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Payment/ Cancellation

City Tax

Since 01.01.2014, a city tax of 5% on the room rate will be charged by Berlin city. This percentage is already included in the price that you see during your booking process. 

Persons traveling on professional grounds are excluded from this tax. Please provide us with a relevant prove, so we can reduce the added rate. 

 

 

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Child discount – travelling with family?

Children up to 5 years stay for free in bed of parents. They are also welcome to enjoy our breakfast buffet for free. Children from 6 to 16 years stay for free in the room of their parents. They can choose additional breakfast on a discount. 

 

Toddlers can be provided with a free baby crib and child’s chair. They receive a small gift upon arrival. 

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How can you make a reservation and pay?

Please use a credit card to make a reservation through our website.

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When will the money be taken from my account?

Please check information on your confirmation mail. Conditions depend on booked rate. 

Early bird rate:

The cost of the entire stay will be charged as soon as you make a booking. 

 

Best flexible Rate:

The whole booking amount will be charged 1 day before arrival.

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Cancellation - to which conditions can I step back from my reservation?

Please check information on your confirmation mail. Conditions depend on booked rate. 

Early bird rate

Non-refundable - There is a charge for any changes after the reservation has been confirmed and there are no refunds for partial or total cancellations. 

Best flexible Rate

The reservation can be cancelled free of charge up to 1 day(s) before arrival - 6 p.m. If the reservation is cancelled after 6 p.m., the hotel reserves the right to charge 90% of the cost of the entire stay to the credit card. 

Cancel your booking here

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Why was my payment/ credit card declined?

Did you receive a message that your payment/ credit card was not accepted? Please check for the following issues:

  • Did you fill in the correct credit cards? Maybe a typo happened.
  • We do not accept debit cards. Please chose a credit card.
  • We do not accept American Express credit cards (AMEX).
  • Did you maybe reach the limit of your credit card? Please get in touch with your bank to get more information.
  • Are you paying with a foreign credit card from a country that is not using EURO? Maybe your card can’t be charged with a foreign currency. Please get in touch with your bank to get more information.

Still didn’t find the solution? Please get in touch with your credit card company, they might be able to help you finding the issue.

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Rates for additional services

Would you like to use our parking spots or add breakfast? Current rates can be checked during booking process. 

We are also happy to inform you about current rates regarding additional services such as late check out or bringing a pet. Please drop us a message via our contact form and we will get back to you as soon as possible. 

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Journey to destination

Parking - travelling by car?

We offer 20 private parking spots directly at the hotel for a fee. Accessible parking spots are free!

If you book through our website, you will be able to include a reservation for your parking spot - please check your booking confirmation to see if your parking spot got confirmed.

If you book through a third party, please drop us a message if you would like to make a reservation for a parking spot. This is always based on availability and can not be guaranteed.

Alternatively, you will find another 365 parking spots nearby the Ostbahnhof.

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Directions - Travelling by train or airplane?

Schulz Hotel is located only 300 Meters next to the train station Ostbahnof, where regional and long-distance transportation departs.

From airport Berlin Tegel you can reach main train station with a bus (TXL). Please purchase a ticket for AB-zone.

Starting from main train station Berlin you can reach Ostbahnhof within 15 minutes with the city train S3, S7 or S9 as well as regional train RB14 and RE7. 

Arriving at airport Berlin Schönefeld? Just take regional trains RB14 or RE7 and reach Ostbahnhof within 20 minutes without having to change. Please purchase a ticket for ABC-zone. 

Please find additional information about public transportation on the website of BVG.

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Public transportation

Schulz Hotel is located only 300 Meters next to the train station Ostbahnof, where regional and long-distance transportation departs. 

Please find information about public transportation on the website of BVG.

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Late arrival

Our reception is open 24/7. 

Please just let us know in case you would arrive after midnight, so we know that you are still planning to come. 

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Rooms

Room facilities – Ready for hotel luxury?

Relax in your room with soundproof windows as well as highspeed wifi, USB charging station, smart tv, plenty of storage space and ensuite bathrooms. We offer a variety of room categories with space for up to 4 people – enjoy the hotel luxury at Schulz Hotel.

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Bathroom

Each of our rooms is connected en suite with their own design bathroom, including a Queen-Size-shower and care products. 

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Room climate

The room climate in the guest rooms can be regulated by the guests. For ecological reasons the conditioning works when window are closed, temperatures can only be lowered to a certain degree. 

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Can we please have a double bed/ two single beds?

Most of our double/  twin bedrooms are equipped with two flexible beds. They can either be pushed apart to be used as two single beds or be pushed together to be used as a double bed. 

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Baby cot – Baby on board?

We are happy to provide you with a baby cot for your child. Please drop as a message. 

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Can we please stay in neighbouring rooms? / ....keep the room for following reservations?

General room requests may be considered based on availability on the day of arrival. We do our best to make it happen - however this can’t be guaranteed. 

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Barrier free – traveling by wheelchair?

We offer one barrier free room on each floor – including handicapped-accessible bathroom. On top of that each floor offers seven handicap friendly rooms including bathroom. All our rooms are accessible via elevator. 

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Bedding - Why is there no top sheet? Why are there two blankets?

We sleep the North European way:

Our beds are sheeted with a mattress cover, pillow duvet and blanket duvet. The duvets are removable and will be washed and replaced after each guest. A top sheet, as it is common in South Europe, is therefore not necessary. 

As it is common in Germany, each guest is provided with their own blanket - no matter if you choose a single or double bed. Snuggle in! 

 

 

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Hotel

Wifi - always online

High-speed-Wi-Fi is provided in your room and the whole hotel building. This service is free of charge of course - happy surfing! 

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Smoking

Our Hotel is a non-smoking Hotel. Since we also welcome children and families in our hotel, all areas remain smoke free. 

Anyone who can’t resist, must expect a fee of 300, 00 €. Please check our General Business Terms or House rules for more information. 

 

 

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Laundry room

Please feel free to use our laundry machine and dryer for your laundry. Detergent are available at the reception. Machines run with coin slots. 

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Luggage room

Would you like to roam in the city before check-in or after check-out? No problem! Just leave your luggage in a locker in our luggage room. Prices start with 3 Euro, depending on the size of the locker. 

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Iron/ Ironing board – dressing elegantly?

We are happy to provide you with iron and ironing board. Please ask our staff at our reception or use the one located in the laundry room. 

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Pets – brought a four-legged-friend?

Guests with snouts and paws are welcome in our hotel. Please note that we will charge an extra fee per day. Please let our staff at the reception know during check in.

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Berlin Welcome Card

Berlin WelcomeCard offers you discounts at attractions in the city and serves as a ticket for local public transportation in the city. We do not offer the Berlin Welcome Card at our hotel yet. However, you can purchase it online. 

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Guests

Not 18 yet and travelling without legal guardian?

Are you less than 18 years old (under age) and travelling without legal guardian? Don’t worry, you don’t need to wait to become of age to discover Berlin and you are already now welcome to stay at our hotel. All it takes is to send us the following documents:

  • Authorization underage person
  • Copy of passport of the legal guardian

You can download the authorization form here. Please sent the documents to the email address mentioned in the document.

One exception: Our dorms/mulitbedrooms are reserved for guest who are at least 18 years old or travelling with a legal guardian. Please choose a private room. 

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Forgot something in the hotel?

Don’t worry. We will do our best to restore lost items back. Please drop us a message with your travel dates, room number and contact details. We will get back to you as soon as possible. 

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Allergy sufferers

We do not offer allergy-friendly rooms in our house.

Please also note that from time to time guests bring their dogs to our hotel. Please be aware of this, if you suffer from an animal hair allergy. Even if the rooms are thoroughly cleaned after each visit, we can not exclude the contact with animal hairs 100%.

 Are you suffering from a food allergy or intolerance from certain ingredients? Then please contact the catering staff directly on site to see what we can offer you. Otherwise you can also prepare your own food in our guest kitchen: Here you can cook and keep your food in the fridge.

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Room requests

Sound protection - looking for quiet nights?

All our rooms and windows are soundproof.

That means even if your room is facing the street, you can look forward to quiet nights.

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Room requests

Do you have a certain room request? For example, would you like to stay in a room on a higher floor, close to the elevator, with view on the river Spree or a particularly quiet room? Or would you like to stay in adjoining rooms with your fellow travelers or keep the same room for two consecutive bookings?

Please drop us a message. We will note your request in our booking system and will do our best, to provide you the kind of room you were asking for. However, this is based on availability on the day of arrival and can’t be guaranteed. 

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Special requests

Champagne bottle in the room? Roses on the bed? Balloons for the birthday? We feel very honored, that you are planning to spend the beautiful moments of your life in our hotel. However, unfortunately for logistical reasons we are not able to respond to special requests. 

On the other hand, our reception staff will be happy to help you with advice, how to arrange surprises yourself or where in Berlin special moments can be celebrated. 

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Groups

As groups are considered:

Bookings of 7 or more rooms (adult groups)

 or 12 or more guests in shared rooms (class trip)

Please find further information in our terms and conditions or house rules 

Check In/Check Out

Check-out

The booked rooms are available for groups until 10:00 on the agreed day of departure.

Late check out is only available for individual guests. 

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Check-in

Check-in:

The booked rooms are available from 3 pm on the agreed day of arrival.

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Check-in process for school classes

Welcoming

School classes are welcomed in our Schulz Arena and receive a brief overview of our house rules.

Room occupancy

Our reception staff will discuss room occupancy and meal times with one of the persons in charge and will be available to answer further questions.

Check-in

The booked rooms are available from 3 pm on the agreed day of arrival. If you should arrive earlier then that, you can find free luggage lockers for your group. Please talk to our staff at the reception.

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Reception and contact details - any questions?

The reception is open 24/7.

For general questions or questions regarding the reservation process, please call 

+49 (0)30 214 80 15 50 or contact us here

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Gastronomy

Breakfast - woke up hungry?

For school classes included in the price.

Breakfast times: 6.30 to 10 am

Woke up hungry? Our breakfast offers you an all-you-can-eat buffet, including bread rolls, cereals, yogurt, fresh fruits and changing specialties from around the world. Also vegan and gluten-free products are provided. Choose between juices, coffee, hot chocolate and tea.

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Lunch/Dinner for Groups – need to feed the pack?

We offer an all-you-can-eat buffet with soup, pasta, salad, dessert and a daily changing dish of German or international cuisine such as Burger, Schnitzel, Currywurst, Lasagna, Chicken, Hummus or vegetables. All dishes are pork free and vegetarian options are available. Special demands for people suffering from allergies upon request.

Buffet is available daily from 12 pm to 2 pm as well as 5 to 9 pm. 

Please book your buffet options beforehand.

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Packed Lunch – going on a day trip?

Never hungry: we offer packed lunch including soft drink, fruit and sandwich. 

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Payment/Changes

Payment - when and how do we pay?

Groups are charged a prepayment of 10 % of the total price after receiving the booking confirmation. The remaining amount will be charged 8 weeks before the day of arrival. You can pay by credit card or money transfer.

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City Tax

Since 01.01.2014, a city tax of 5% on the room rate will be charged by Berlin city.

School or class trips are excluded from this task, when approved by the school management and in compliance with the regulations of the Senate Department for Education, Youth and Science at school events.

The same goes for persons traveling on professional grounds.

Please provide us with a relevant prove, so we will not charge the tax. 

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Rates for additional services

We are happy to inform you about current rates regarding additional services such as half/full board or bringing a pet. Please drop us a message via our contact form and we will get back to you as soon as possible. 

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Journey to destination

Travelling by coach

Find a temporary parking bay for coaches directly in front of our hotel. This ensures a safe exit and a short distance to the hotel entrance with your luggage. 

Parking spots are located at nearby train station Ostbahnhof.

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Directions - Travelling by train or airplane?

Schulz Hotel is located only 300 Meters next to the train station Ostbahnof, where regional and long-distance transportation departs.

From airport Berlin Tegel you can reach main train station with a bus (TXL). Please purchase a ticket for AB-zone.

Starting from main train station Berlin you can reach Ostbahnhof within 15 minutes with the city train S3, S7 or S9 as well as regional train RB14 and RE7. 

Arriving at airport Berlin Schönefeld? Just take regional trains RB14 or RE7 and reach Ostbahnhof within 20 minutes without having to change. Please purchase a ticket for ABC-zone. 

Please find additional information about public transportation on the website of BVG.

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Public transportation

Schulz Hotel is located only 5 minutes walking distance next to the trainstation Ostbahnof, where regional and long-distance transportation depart. 

Please find information about public transportation on the website of BVG.

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Late arrival

Our reception is open 24/7.

Please inform us if you plan to arrive later than midnight, so that we know that you are still coming. 

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Rooms

Room facilities – Ready for hotel luxury?

Our rooms offer high safety standards, soundproof windows as well as highspeed wifi, USB charging station, plenty of storage space and ensuite bathrooms. Rooms for students offer space for up to 4 people. Enjoy the hotel luxury at Schulz Hotel.

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Rooms for teachers

Our comfortable singles and double rooms provide a quiet space for teachers to retreat to. A good night’s sleep is important, after all, if you have to convey history, art and culture to your students the next day. Rooms for teachers are equipped with soundproof windows, working place, smart tv and are located on the same floor as the student rooms. 

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Bathroom

Each of our rooms is connected en suite with their own design bathroom, including a queen-size-shower and care products. 

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Room climate

The room climate in the guest rooms can be regulated by the guests. For ecological reasons the conditioning works only with closed windows, temperatures can only be lowered to a certain degree. 

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Barrier free – traveling by wheelchair?

We offer one barrier free room on each floor – including handicapped-accessible bathroom. On top of that each floor offers seven handicap friendly rooms including bathroom. All our rooms are accessible via elevator. 

A handicapped-accessible bathroom is available in the lobby are opposite Schulz Arena. 

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Sound protection - looking for quiet nights?

All our rooms and windows are soundproof.

That means even if your room is facing the street, you can look forward to quiet nights.

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Bedding - Why is there no top sheet? Why are there two blankets?

We sleep the North European way:

Our beds are sheeted with a mattress cover, pillow duvet and blanket duvet. The duvets are removable and will be washed and replaced after each guest. A top sheet, as it is common in South Europe, is therefore not necessary. 

As it is common in Germany, each guest is provided with their own blanket - no matter if you choose a single or double bed. Snuggle in! 

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Hotel

Wi-Fi - always online

High-speed-Wi-Fi is provided in your room and the whole hotel building. Free of charge of course. 

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Smoking

Our Hotel is a non-smoking Hotel. Since we also welcome children and families in our hotel, all areas remain smoke free. 

Anyone who can’t resist, must expect a fee of 300, 00 €. Please check our General Business Terms or House rules for more information. 

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Luggage room

Would you like to roam in the city before check-in or after check-out? No problem! Just leave your luggage in the locker of our luggage room - free of charge for school groups. 

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Guests

Forgot something in the hotel?

Don’t worry. We will do our best to restore lost items back. Please drop us a message with your travel dates, room number and contact details. We will get back to you as soon as possible. 

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Allergy sufferers

We do not offer allergy-friendly rooms in our house.

Please also note that from time to time guests bring their dogs to our hotel. Please be aware of this, if you suffer from an animal hair allergy. Even if the rooms are thoroughly cleaned after each visit, we can not exclude the contact with animal hairs 100%.

 Are you suffering from a food allergy or intolerance from certain ingredients? Then please contact the catering staff directly on site to see what we can offer you. Otherwise you can also prepare your own food in our guest kitchen: Here you can cook and keep your food in the fridge.

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